Change order

Can I still change my shipping address?

Did you provide us with the wrong address details when placing your order, or did you by accident switch your billing address with your shipping address and would you like to have this changed?
In that case, please contact us through our chat bot as soon as possible which can be found at the bottom of our site.

Be advised that an address change may cause your order to be delayed by a minimum of 24 hours, you will be notified by mail once this happens.

An address change can only be requested through our chat. Using our contact form in order to establish direct contact with our support team may not guarantee your address change to be implemented before your order gets processed and shipped. In this case, your parcel will automatically be returned to us once deemed undelivered by the postal carrier.