After placing your order you will receive updates by email. In the first email you will receive a link with which you can track the status of your order. Here you can see when the order still needs to be packed and such.
After packing you will receive an email from the shipping company that the order has been shipped and where you can see exactly where the order is. Also check your spam mail if there is nothing in your normal inbox.
Did you really not receive anything? Then respond in the chat with ''order status'' and we will help you further!