We are available by phone on weekdays from Monday to Friday between 09:00 and 20:00.

Please note: for some topics, we cannot assist you further by phone. For these, you need to contact us via the contact form or the chatbot for a faster resolution.

This concerns:

• Discount codes and gift vouchers

• Warranty

• Undelivered packages

• Non-working track & trace

• Wrong delivery/damage
   

In addition, we do not accept orders by phone; these can only be placed via the website.

Do you have another question?

Call +44 (0)1224 007711
(Additional costs by your phone provider may apply; check with your provider for additional rates).