Due to the exceptional demand our carriers, Royal Mail and DPD, are currently experiencing a backlog of several days in processing and delivering parcels.

What does this mean for your order?

• Your parcel is most likely on its way, but it may be scanned or processed later than usual.

• Tracking information may temporarily not update, even if your order is already with the carrier.

• If you have received a shipping confirmation from us, this means we have actually handed over your parcel to the carrier. We proactively monitor all shipments and continuously push carriers such as DPD and Royal Mail to process backlogs as quickly as possible.

What can you do?

We recommend keeping a close eye on your tracking link. As soon as the carrier performs a new scan, the tracking information will update automatically.

Thank you for your understanding.

Both we and our carriers are doing everything we can to deliver all orders as quickly as possible. Thank you for your patience during this busy period!