Orders that contain customized/personalized items like custom prints and engravings have a longer processing time than regular orders as we need time to customize these items before they can be processed in our warehouse.

When placing an order that contains custom items as well as regular items, everything will be shipped in the same packaging, meaning we are not able to split your order and ship out the regular item(s) when your custom item(s) are taking longer than initially expected. The general processing time is normally stated on its product's page and can differ depending on seasonal volumes.