We are available by phone on weekdays from Monday to Friday between 08:00 and 21:00.

Please note: for some topics, we cannot assist you further by phone. For these, you need to contact us via the contact form or the chatbot for a quicker resolution.

This concerns:

• Discount codes and gift vouchers

• Warranty

• Undelivered packages

• Non-working track & trace

• Wrong delivery/damage
   

Additionally, we do not accept orders by phone; these can only be placed via the website.

Do you have another question?

Call +31 (0)85 000 26 19
(Free from a landline. Mobile call charges depend on your provider.)