Order confirmations from Dartshopper contain essential details about your purchase and tracking of your shipment.
If you have not received this email, it may affect your ability to track the status of your order. In this article, we explain the key steps you need to take if your order confirmation is missing.

Check your email and spam folder

Order confirmations are sent immediately after purchase. Sometimes an email from Dartshopper can be incorrectly filtered. Therefore, check the following folders in your inbox:

• Inbox

• Spam or junk email folder

• Promotions or Social tab (for Gmail)

Verify your email address

A common reason for a missing confirmation is a typo in the email address provided. Therefore, check the address you entered when placing your order with Dartshopper.

Do you suspect a mistake was made? Then contact our customer service. We can manually send you your tracking details and invoice. Please note: due to technical automations, we cannot resend the original order confirmation.

Contact Dartshopper customer service

Still can’t find your order confirmation? Our customer-focused support team is happy to help you further. When contacting us, please have your name, order details and payment confirmation ready. We will verify your details and resend the confirmation quickly, so you stay fully informed.

Next steps for a smooth shopping experience

• Add Dartshopper to your list of safe senders.

• Check your Dartshopper account (if registered) for your order history.

• Contact customer service immediately if you suspect a problem.