Problems with order

Received wrong item

An item is missing, or you have received the wrong product or size

Is there something wrong with your order? Is an item missing, or have you received the wrong product or size? Please let us know as soon as possible via our contact form.

In your message, please include:

  • Which item you have received incorrectly

  • Which item is possibly missing from your order

To help you faster, we also ask you to:

  • Add a photo of the incorrectly received item

  • Include a photo of the complete order

Our customer service will carefully review your report and come up with a suitable solution as soon as possible.

Click here to go directly to the contact form.