FAQ

What should I do if I haven’t received my order confirmation and tracking details?

Order confirmations from Dartshopper provide essential details about your purchase and shipment tracking. If you haven’t received this email, it could impact your ability to follow your order status. In this article, we’ll guide you through the key steps you should take if your order confirmation is missing.

Check Your Email and Spam Folders

Order confirmations are sent immediately after purchase. Sometimes, emails from Dartshopper may be filtered incorrectly. Please check the following locations in your inbox:

  • Inbox
  • Spam or Junk Folder
  • Promotions or Social Tabs (Gmail)

Verify Your Email Address

A common reason for missing confirmations is a typo in the provided email address. Please double-check the address you entered when placing your Dartshopper order. If you suspect an error, reach out to our Customer Service so we can provide you with your tracking details and invoice manually. Unfortunately, due to technical automations, we are unable to resend the original order confirmation.

Contact Dartshopper Customer Service

If you still can’t find your order confirmation, our customer-focused support team is ready to help. When contacting us, please have your name, order details, and payment confirmation at hand. We will verify your information and promptly resend the confirmation email to ensure you’re kept up to date.

Next Steps for a Smooth Shopping Experience

  • Save Dartshopper emails to your safe sender list.
  • Check your Dartshopper account (if registered) for order history.
  • Contact support promptly if you suspect any issues.