Order status

I received an email stating that certain items from my order are out of stock. When will I receive my order?

Product Stock Availability

You may receive an email stating that one or more items from your order are out of stock. This email usually explains the issue and offers appropriate options, such as waiting for the stock to be replenished or modifying your order. Sometimes we proceed directly with a partial refund if the product remains out of stock for an extended period.


We only ship the order once we have received a response from you or once the entire order is in stock and complete. This way, we ensure that your order is delivered to you safely and in full.

Tip: Always check your email and follow the instructions in the message to avoid delays.