Personalized products
Personalized products, such as engraved darts, printed flights, shafts, or surrounds, cannot be returned.
Has your personalized product been delivered with a production defect? Then contact our customer service immediately for an appropriate solution, and don’t forget to include a clear photo of your complaint so we can assess it.
Note: You are personally responsible for providing the correct texts, images, and designs to be printed or engraved.
On the product page, you will find the specific guidelines your design must meet.
If the submitted files deviate from these, the responsibility lies with the customer.
Do you have questions or complaints about the quality of a personalized product?
Then contact our customer service via the contact form.